Privacy Policy

Effective Date: 20 August 2025

Organisation: Victory Bible Church International UK

Victory Bible Church International UK (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. We are a registered charitable organisation in the United Kingdom, and any information you provide is collected and used solely for ministry, pastoral care, and charitable purposes.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (www.vbci.org.uk) and when you make donations, including Gift Aid processing.

Victory Bible Church International UK is a Christian ministry and registered charity. Our mission is to spread the Gospel, provide pastoral care, and support our members and community. If you have any questions about this policy or how we handle your data, please contact us at compliance@vbci.org.uk.

a) General Website Use

  • Name, email, and contact details (e.g., newsletter signup, contact forms, prayer request forms )
  • Technical info: IP address, browser, device type, pages visited

b) Pastoral Support & Prayer Requests

  • Information you share with us for pastoral care, prayer requests, or ministry sign-ups
  • This information is treated confidentially and accessed only by authorised church staff or volunteers

c) Donations & Gift Aid

  • Name, billing address, email, and donation details (processed securely via Stripe)
  • Gift Aid declarations, including eligibility and UK taxpayer status, required by HMRC.

a) General Website Use

  • To respond to inquiries and prayer requests
  • To send church updates, newsletters, and event information (if opted in)
  • To improve website performance and user experience

b) Pastoral Care & Ministry Communications

  • To provide confidential pastoral support
  • To contact you about church activities, events, and ministry opportunities, only if you have given consent

c) Donations & Gift Aid

  • Process donations securely via Stripe
  • Manage Gift Aid claims with HMRC
  • Issue donation receipts and acknowledgements
  • Contact you regarding your donation or Gift Aid status if necessary

Victory Bible Church International UK accepts different types of donations through our website.  Depending on the type of donation you make, we may collect and process specific personal information:

1) One-Off Donations

  • Processed securely via Stripe
  • We collect your name, email address, billing information, and donation amount
  • Card details are not stored on our servers

2) Recurring Donations (if applicable)

  • You may choose to set up regular giving through our donation form
  • Payment details are handled securely by Stripe
  • You can cancel or amend your recurring donation at any time by contacting us

3) In-Person or Offline Donations (optional)

  • If you give via cash, cheque, or standing order, we may still collect your details if you choose to enable Gift Aid
  • Offline donation data is processed in line with the same privacy standards as online giving

Important: We do not store your payment card information. All online donations are processed securely via Stripe, which is PCI DSS compliant and fully GDPR compliant.

Payment Processing

  • All donations are processed through Stripe, a secure, PCI DSS-compliant payment processor.
  • We do not store your payment card details; all sensitive payment data is handled by Stripe
  • Payment data is used only to complete your donation transaction and for issuing receipts.

Gift Aid

  • If you opt into Gift Aid, we collect your name, address, and confirmation of UK taxpayer status.
  • This information is shared with HMRC to enable you to claim tax relief on your donation.
  • Gift Aid data is stored securely and retained for the period required by HMRC regulations.
  • You can withdraw your Gift Aid consent at any time by contacting us at donations@vbci.org.uk

When you donate:

How We Use Your Information:

  • Personal details for donation processing
  • Payment info handled exclusively by Stripe
  • Gift Aid info used to claim tax relief with HMRC

Sharing Your Information:

  • Shared only with Stripe and HMRC (for Gift Aid)
  • Never sold or shared for marketing

Communication:

  • We may contact you regarding your donation or Gift Aid
  • No marketing emails unless opted in

Your Rights:

  • Access, correction, or deletion of your data anytime
  • Withdraw Gift Aid consent by contacting donations@vbci.org.uk

Security:

  • Industry-standard security measures protect your data

By donating, you consent to the processing of your data as described above.

We process your data under the following lawful bases:

  • Consent — for newsletters, prayer requests, and Gift Aid declarations
  • Legal obligation — for Gift Aid submissions to HMRC
  • Legitimate interests — to operate and improve our website and ministries

We store your personal information securely in accordance with UK GDPR. Data you provide through our website, donation forms, or on paper may be stored:

  • On secure servers hosted by SiteGround in the UK/EU
  • In Google Workspace (Forms, Sheets, Docs) and Microsoft OneDrive  for administration and document storage
  • By Stripe for secure donation payment processing (we do not store card details)

Only authorised VBCI UK staff and key volunteers under confidentiality agreements have access to your data. Where we use third-party providers, we ensure:

  • Your data is used only for the purpose provided
  • It is stored securely and processed in line with UK GDPR

We do not sell or share your personal information with other organisations unless required by law.

We do not sell or rent your personal information. We may share your data only with:

  • Stripe — to securely process donations
  • HMRC — to process Gift Aid claims
  • Service providers — such as website hosting and analytics, under strict data protection agreements

All third parties are required to process your data securely and in compliance with UK GDPR.

  • We use appropriate technical and organisational measures to safeguard your data
  • Stripe manages donation payments securely and complies with PCI DSS payment security standards
  • Only authorised church staff and volunteers have access to sensitive information

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data, where legally possible
  • Withdraw consent for Gift Aid, newsletters, or ministry communications
  • Object to certain types of processing

To exercise your rights, contact us at compliance@vbci.org.uk.

  • We retain personal data only as long as necessary for ministry, administration, or legal purposes
  • Gift Aid records are stored for the period required by HMRC regulations
  • Pastoral and prayer request information is deleted when no longer needed or at your request

Our website uses cookies to:

  • Improve user experience
  • Analyse website traffic
  • Personalise content where applicable

You can manage or disable cookies via your browser settings.

We may update this Privacy Policy periodically.

The latest version will always be published on our website, with the effective date updated accordingly.

For any queries about this Privacy Policy or how we handle your data, contact us:

Victory Bible Church International UK

  • Address: Sanctuary Centre, 33-35 Spray Street, London, SE18 6AP
  • Email: compliance@vbci.org.uk
  • Phone: 0203 259 3089